Refund & Cancellation Policy
A transaction, once confirmed, is final and no cancellation is permissible. However, 11leagues may, at its sole and absolute discretion, permit a User to cancel a transaction and refund the amount paid.
If the User sends a written request to 11leagues from the registered email Id to cancel such payment or If the payment is made for participation in the paid version(s) of the Contest(s), the cancellation request must be received at least 48 hours prior to the commencement of the round in respect of which the payment is made. 11leagues shall not be liable to refund any amount thereafter.
11leagues may, at its sole and absolute discretion, refund the amount to the User after deducting applicable cancellation charges and taxes. At the time of the transaction, Users may also be required to take note of certain additional terms and conditions and such additional terms and conditions shall also govern the transaction. To the extent that the additional terms and conditions contain any clause that is conflicting with the present terms and conditions, the additional terms and conditions shall prevail.